Shipping policy
At Zivay, every piece of jewelry is crafted with care and shipped with love. We want your experience to be smooth, secure, and transparent, so here’s everything you need to know about our shipping process.
Order Processing
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All orders are packed and shipped within 1–2 business days of purchase.
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Once shipped, you’ll receive an email/WhatsApp notification with your tracking number, so you can track your order in real time.
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Since each piece goes through quality checks, we ensure that your wait is worth every second.
Delivery Locations
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We deliver to Pan-India through reputed courier partners.
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If your pin code is unserviceable, we’ll notify you immediately and suggest alternatives.
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Our goal is to continuously expand our reach and reduce delivery timelines.
Estimated Shipping Times
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India: 2–5 business days
Shipping Charges
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Domestic Orders (India): FREE shipping on all orders.
📦 Have a question about your shipment?
Reach out to us on Call or WhatsApp (+91 91577-17377) or email zivay.co@gmail.com with your order number.